Tuesday, August 13, 2019
Katzs Business Strategy Case Study Example | Topics and Well Written Essays - 500 words
Katzs Business Strategy - Case Study Example Further, the Firms 6 mission strategies ensure that the company remains innovative to cater for the emerging needs of the customers, while also being readily accessible to help the businesses whenever they need the companyââ¬â¢s help (Katz, Sapper & Miller, n.d.). Katzââ¬â¢s business strategy: ââ¬Å"Donââ¬â¢t just have clients; have partnered for lifeâ⬠means that businesses are treated as relationship partners since they are treated in a way that makes them feel valued by the company. Katz, Sapper & Miller ensure superior customer service and client satisfaction through looking into the factors that are affecting their clients' businesses, beyond just the accounting information, and helping such businesses come up with strategies for addressing such issues. They offer superior customer service by helping the clients business understand the likely problems it could face in advance and thus prevent such problems from occurring (Ananth, n.d.). The company is interested in the success of the businesses it serves, and operates on the basis of integrity, thus serving its customers well. The managing partner ensures that there is a strict adherence to the federal regulatory and ethical requirements, through ensuring that the employees stick to the companyââ¬â¢s code of conduct and the rules guiding the accounting, audit and tax operations, which are in line with the federal regulatory requirements (Bill, n.d.). Any differences in opinions or any impasse that might occur between clients and company consultants are addressed through negotiations, which ensure that an agreeable conclusion is reached by the parties involved. The management process of KSM, to attract high-level employees, entails a rigorous recruitment process that sifts the most talented, motivated and visionary employees, who are capable of steering the vision of the company ahead.à Ã
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